Launch benefit
Until 2026.12.31AI capabilities open for free
All released AI capabilities are available without additional AI Credit cost.
Pricing
Flexible pricing plan
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2026 AI Launch Benefits
Available until 2026.12.31AI capabilities open during launch, plus 3 extra months
From the Oneasy public beta launch through 2026.12.31, all released AI capabilities are open for free. Paid subscribers also receive an additional 3-month advanced AI experience period to validate intelligent operations earlier.
Expert knowledge Q&A In-product guidance Natural-language query and analysis Network diagnosis assistance Anomaly analysis suggestions
AI usage follows fair-use principles, product capability boundaries, and security risk controls. It does not change the capacity limits or service level of the selected plan.
Plan Capabilities
Feature Comparison Matrix
All plans include TR-069 / ACS core capabilities
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| Feature Domain | Trial | Essential | Growth Recommended | Scale |
|---|---|---|---|---|
| OLT/ONU multi-vendor access | Validation access | Standard managed access | Standard management + enhanced batch operations | Standard management + priority adaptation support |
| OLT/ONU monitoring | Basic status view | Real-time status, ports, and online information | Historical trends | Anomaly detection and health scoring |
| ACS / TR-069 / TR-369 | Basic experience | Basic remote management | Batch configuration and template management | Batch configuration, template management + WiFi health |
| ZTP zero-touch provisioning | Limited experience | Basic automatic provisioning | Batch tasks + rule matching | Policy orchestration + rollback suggestions |
| Alarm capabilities | Basic alarm display | Standard alarm list | Alarm compression, suppression, and grading | Alarm correlation analysis and root-cause assistance |
| AI Assistant | Limited experience | Knowledge-base Q&A without business DB queries | Basic fault diagnosis and passive analysis | Advanced multi-module diagnosis, passive + semi-proactive |
| AI Credit | 20-50 | 50 / month | 200 / month | 500 / month |
| Reports | Trial report | Basic device reports | Weekly / monthly operation reports | Advanced quality, health, and trend reports |
| Sub-accounts | 1 | 5 | 20 | 100 |
| API | None | Basic read-only API | Standard API + Webhook | Enhanced API + integration support |
| Data retention | Trial period + 30-day cleanup | 30 days | 90 days | 180 days |
| SLA | Pre-sales support | Documentation / email support | Remote diagnosis / hotline response | Dedicated contact / VIP support |
* Specific features are subject to the actual release notes and service agreement.
FAQ
What is the pricing model of Oneasy?
Oneasy operates on a SaaS subscription model, with pricing primarily based on the number of managed PON ports and ONU/CPE capacity. Different subscription plans vary in capacity limits, featured capabilities, and service support. The exact pricing is subject to your selected plan and the official quote.
What is the TR069 feature? Is it included in all plans?
TR-069 is a protocol used for the remote management of terminal devices such as ONUs and CPEs. It supports O&M (Operations and Maintenance) scenarios including device onboarding, remote configuration, status monitoring, and troubleshooting. The TR-069 feature is included by default in both the trial version and all official plans of Oneasy, with no additional fees required.
Does Oneasy offer subscription discounts or promotional activities?
Yes. Oneasy supports periodic subscription discounts: 2% OFF for quarterly payments, 5% OFF for semi-annual payments, and 10% OFF for annual payments. For other seasonal or temporary promotional activities, please stay tuned to our official website or official announcements.
Which payment methods do you accept?
We use Stripe as our secure payment gateway. Stripe supports a wide range of global payment methods, including all major Credit Cards, Apple Pay, and Google Pay. You can choose your preferred method during the checkout process on the encrypted Stripe page.
Can I request a refund?
Yes. If you need to request a refund, please submit a written refund application to us. Once it is approved and confirmed that you meet our eligibility requirements, we will refund the corresponding fees to you. For specific refund terms, please refer to our Refund Policy.