OnEasy Cloud OLT and ONU Management Platform for ISPs

Oneasy AI Agent

Use natural language for optical access network Q&A, queries, and navigation

Oneasy AI Agent helps network teams find technical answers, locate platform functions, and query O&M data so complex work becomes more direct and controlled.

Knowledge Q&AUI guidanceData query

LIVE

Three practical AI capabilities, embedded in everyday O&M

Today’s AI experience focuses on knowledge Q&A, UI guidance, and controlled data queries; future automation is described separately in the roadmap.
Live

Professional Knowledge Q&A

Based on OLT/ONU expertise and device documentation, it answers questions on concept analysis, configuration methods, command usage, alarm handling, and troubleshooting.

Example“How do I configure VoIP parameters on an MA5800?”
Live

Platform Knowledge & UI Guidance

Answers Oneasy platform feature and operation questions, supports page positioning and UI navigation, helping users quickly find the functions they need.

Example“Take me to device management.”
Live

Easy Query & Analysis

Supports natural-language queries on platform business data and generates analytical results with chart visualization to assist O&M analysis and decision-making.

Example“Show the ONU offline trend.”

HOW IT WORKS

From natural-language requests to evidence-based results

AI does not bypass platform capabilities or replace technical experts. It reasons over knowledge and data, then presents the result to the user.
  1. 01

    User Question / Need

    Enter O&M or business requirements in natural language

  2. 02

    Intent Recognition & Understanding

    Recognizes user intent and understands context and business scenarios

  3. 03

    Knowledge & Data Retrieval

    Retrieves multi-source knowledge bases and platform data with RAG-enhanced search

  4. 04

    Intelligent Analysis & Reasoning

    Analyzes combined knowledge and data to generate optimal answers

  5. 05

    Result Output & Execution

    Outputs answers, charts, or execution plans and supports page navigation/actions

HUMAN CONTROL & SAFETY

AI improves efficiency without weakening O&M accountability

Oneasy AI Agent assists engineers; it does not replace authorization, task approval, field handling, or final decisions.
  • Answers are grounded in platform and industry knowledge
  • Actions without permission are never executed
  • Risky operations require human review
  • Changes and results remain auditable

Access Control

Role-based fine-grained permission management

Data Isolation

Multi-tenant data isolation and access control

Operation Audit

Full-link operation audit and traceability

Privacy Protection

Sensitive data desensitization and secure transmission

FUTURE DIRECTION, NOT A CURRENT COMMITMENT

Keep roadmap capabilities clearly separate from live capabilities

The following describes product direction only and is not a commitment to current production features or fixed delivery dates.
PLANNED

Automated O&M Orchestration

Automatically decomposes and executes complex operations into reusable automated workflows, improving efficiency and consistency.

PLANNED

Intelligent Alarms & Prediction

Based on multi-dimensional data analysis and machine learning, it achieves alarm convergence, anomaly detection, and trend prediction to proactively identify potential risks.

PLANNED

Intelligent Reporting & Knowledge Retention

Automatically generates O&M reports and post-incident reviews, retains knowledge assets, and supports knowledge retrieval and reuse.